Ordello is built around Nigerian payment-on-delivery ecommerce. That's fair if that is exactly the type of system you need. But if your business is growing beyond orders and inventory, if you want a mor structured operating system for your ecommerce business, you may eventually need something much bigger. That's where Vilo comes in.
If you are currently using Ordello and it is working for your business, you don't need to change platforms simply because another CRM exists.
But businesses change.
You start with orders. Then you hire sales reps. Then you have inventory staff. Then delivery agents. Then payroll becomes stressful. Attendance becomes another spreadsheet. Customer calls become another problem.
Before long, you are using several different tools just to run one ecommerce business.
Vilo is built around solving that bigger problem.
A quick look at how the two approaches differ.
| What you need | Ordello | Vilo |
|---|---|---|
| Ecommerce CRM | Yes | Yes |
| Order management | Yes | Yes |
| Inventory management | Yes | Yes |
| Sales team management | Yes | Yes |
| Staff attendance | Limited / not the core focus | Smart Attendance |
| Automated payroll | Available | Automated Payroll & Staff Management |
| Cloud business calling | Not the core focus | Cloud Calling |
| AI-powered business operations | AI features are being developed | AI is being built deeply into Vilo |
| Broader business operations | Ecommerce focused | Ecommerce Operating System |
Vilo is being built to connect the different parts of your ecommerce operation instead of making you manage each part separately.
Capture, organize, assign and track your ecommerce orders without living inside WhatsApp and spreadsheets.
Explore Order ManagementKnow what you have, what has moved and where your stock is going as your business gets busier.
Explore Inventory & Sales TeamsGive your sales reps their own workflow while you maintain visibility over the whole team.
Manage Your Sales TeamAttendance, salary, commissions, deductions and staff operations can live inside the same system.
See Smart AttendanceLet your team call customers directly from the browser without building your workflow around separate phone tools.
Explore Cloud CallingIf you run WooCommerce, connect your ecommerce operation with a CRM designed around what happens after the order.
Explore WooCommerce CRMWe are not trying to bolt one random AI chatbot onto a CRM and call it an AI platform.
Vilo is being designed so AI can eventually handle more of the repetitive work that currently consumes your team's time.
Customer follow-ups, order activity, team workflows and other repetitive processes are areas where intelligent automation can save serious time.
Vilo's cloud calling infrastructure opens the door to smarter customer communication and AI-assisted calling workflows.
See Cloud CallingThe bigger idea is simple: AI should not sit in a separate corner of your business. It should gradually become part of how the business actually operates.
If you are seriously considering moving from Ordello, take a look around Vilo first.
Yes. Vilo can be considered an Ordello alternative for ecommerce businesses that want more than order, inventory and sales operations. Vilo brings customer management, orders, inventory, staff management, payroll, attendance, cloud calling and AI-powered automation into one broader ecommerce operating system.
Yes. Vilo is designed with the realities of Nigerian ecommerce in mind, including sales teams, customer follow-ups, order management, inventory and the operational problems that come with payment-on-delivery businesses.
The biggest reason would be scope. If your business is already growing beyond basic ecommerce operations and you want your CRM, staff, attendance, payroll, calling, inventory and sales workflows connected together, Vilo is designed around that bigger picture.
Yes. AI is becoming an important part of the Vilo product direction. We are working toward using AI throughout ecommerce operations rather than treating it as a standalone feature.
Yes. Vilo is designed to work alongside ecommerce operations rather than forcing you to rebuild your entire business from scratch. If you use WooCommerce, you can learn more about our WooCommerce CRM capabilities.
Maybe you need one system that can grow with the business you are already struggling to manage.