Browser-based cloud call center

Turn every staff
member into a
call center agent.

Call your customers straight from ViloCRM — no SIM card, no separate app, no desk phone. Just click the number and talk. Every call is recorded, timed, costed, and automatically attached to the right order.

Start Calling Today Build on our API
No SIM card required Calls recorded automatically Linked to every order
Cloud Call Center
Adaeze Okafor
+234 813 xxx xx21
Connected
02:47
The Old Way Is Costing You Sales

Every missed call is a customer you paid to acquire, walking away.

Personal SIM cards get lost when staff leave. Nobody knows who called who. There's no recording when a customer disputes an order. Sound familiar? That ends now.

Agent leaves, number goes with them
Customer relationships built on a personal SIM disappear the day that staff member resigns.
No record of what was actually said
"The agent promised free delivery" — with no recording, you can never verify or dispute it.
Zero visibility for the business owner
Who called today? Who's converting calls into orders and who isn't? You have no idea.
What You Get

A real call center. Built into the CRM you already use.

Not a bolt-on gimmick — every call is a first-class citizen inside ViloCRM, connected to your customers, orders and team.

One click on an order calls the customer — instantly
See a phone number on an order? Click it. Your browser rings the customer directly. No dialing, no switching apps, no wasted seconds.
Every call recorded, automatically
No settings to remember. Recordings are attached to the call and playable right inside the customer's order.
Real call center controls
Mute, hold, hang up, live duration timer, incoming call popups — everything a proper phone system should have.
Team performance you can actually see
Who's answering calls, who's converting, average call duration, missed calls — all on one dashboard.
Pay only for what you use
A dedicated calling wallet, topped up from your main balance. Transparent per-minute pricing, no surprise bills.
Customer timeline, complete
Every call, note, and outcome lives right next to the order and the customer — the full story, in one place.
Ridiculously Simple

From "I need to call this customer" to "hello" — in under 3 seconds.

1
Open the order
See the customer's number right there
→
2
Click "Call Customer"
Your browser rings their real phone
→
3
Talk, mute, hold
Full call controls, right on screen
→
4
Log the outcome
Recording & notes saved automatically
For Developers & Platforms

Need Cloud Calling Infrastructure?

Build your own calling experience on top of our infrastructure. Whether you're building a delivery app, a support tool, or your own CRM — plug into the same rock-solid, 100% reliable calling infrastructure powering ViloCRM. Talk to us about API access.

Talk to Us About API Access
// place a call — that's it POST /call-center/api/calls/start/ { "customer_phone": "+2348xxxxxxxxx", "order_id": 1042 } // call connects, recording, cost // and CRM linkage handled for you
100%
Reliable infrastructure
0
SIM cards required
<3s
Click to ring
100%
Calls recorded & logged

Stop losing customers to missed calls.

Set your team up with real call center superpowers today. 7 days free, no card required.

Start Free Trial