Stop buying phones and airtime for every staff. Put your business calls inside Vilo.
Your staff don't need separate business phones, SIM cards and weekly airtime anymore. With Vilo Cloud Calling, your team can make and receive business calls directly from the CRM while you control the money, monitor the calls and see what's actually happening.
Customer call
Order #10482
Follow-up call
Centralised business balance
Running staff calls through personal phones gets messy very quickly.
You hire five people and suddenly you have five phones, five SIM cards, five airtime balances, five different call histories and five different people telling you what happened on a call.
Another employee joins the team and you have to buy another phone. Another expense.
MTN for one person. Airtel for another. Then someone loses the SIM and the headache starts again.
You keep sending airtime or transferring money just so staff can call customers.
How do you know the airtime you paid for business wasn't also used for personal conversations?
Someone says they called 30 customers. You have no easy way to verify it.
Staff leaves the company and suddenly important customer conversations leave with them.
Give staff calling access, not another phone.
Your team can make business calls through Vilo. The business controls the account and the calling activity stays connected to the business.
Staff logs into Vilo
No need to give every employee another physical business phone just to call customers.
Open a customer or order
Your team already has the customer information inside Vilo. They can call from where they work.
Click Call
The call is made through Vilo's cloud calling infrastructure instead of the staff member's personal airtime.
Business pays centrally
Instead of managing several staff airtime balances, calling costs can be managed from one central business wallet.
Activity is recorded
You can keep track of business calls instead of depending completely on staff reports.
Follow up from the CRM
Calling is part of the same system where you manage customers, orders and your team.
Stop leaking money through staff phone expenses.
Think about what you currently spend every month: phones, SIM cards, airtime, replacement devices, lost SIMs and personal calls made with business airtime.
Stop asking, "Did this staff actually call the customer?"
See business calling activity from one place. You shouldn't have to trust a Monday morning spreadsheet to know what happened all week.
Team Calling Activity
LIVE ACTIVITYYou don't have to sit beside your staff to know what is happening.
Your sales team can work remotely, from different branches or even from home while you still have visibility into business calling activity.
See call activity
Know which team members are making calls and how much business calling is happening.
Review conversations
Where call recording is enabled, managers can review important customer conversations instead of relying only on verbal explanations.
Track team performance
Use actual calling activity to understand whether your team is following up with customers.
Reduce staff abuse
Business calling is separated from personal phone usage, making it harder for company airtime to disappear into unrelated activities.
Keep company records
Important customer conversations don't have to live permanently inside one employee's personal phone.
Manage from anywhere
Business owners and managers can maintain visibility even when they aren't physically inside the office.
Your calls shouldn't just happen. Your business should learn from them.
Vilo is increasingly using AI across the platform to help businesses get more value from their everyday operations.
Imagine this.
Your sales rep calls 30 customers.
Instead of simply seeing "30 calls",
your business can increasingly use AI to
understand what happened across those
conversations.
Which customers showed interest?
Which ones need another follow-up?
Which objections kept coming up?
Which conversations need your attention?
That's where Vilo is going.
Not just for call centres.
If your business has people calling customers, suppliers, leads or prospects, this can fit into the way you already work.
Ecommerce businesses
Call customers about orders, delivery, payment confirmation and follow-up directly from your CRM.
Sales teams
Give sales reps business calling access without buying a separate phone and airtime package for every salesperson.
Customer support
Keep customer communication organised and give managers better visibility into support calls.
Delivery businesses
Teams can call customers about deliveries, failed attempts and address confirmation.
Insurance & finance
Keep customer calls organised while giving managers better control over team communication.
Remote teams
Your team can work from different locations without every employee needing another company phone.
Calling is not another software you have to manage.
Vilo brings calling closer to the other things your business already does every day.
Simple answers.
Do I still need to buy phones for my staff?
Not specifically for business calling through Vilo. Your team can use Vilo's cloud calling environment instead of requiring a separate company phone for every staff member.
Does every staff member need a SIM card?
No. Vilo Cloud Calling is designed to reduce your dependence on separate staff SIM cards for business communication.
Do I still need to send airtime to staff?
Business calling can be managed centrally through Vilo rather than giving each staff member a separate business airtime allowance.
Can I monitor my staff's calls?
Vilo provides business calling activity and management visibility. Where call recording is enabled and applicable, managers can also review recorded business conversations.
Can staff use Vilo from outside the office?
Yes. Cloud calling is designed for teams that work from different locations, provided they have the required internet connection and supported setup.
Is this useful for ecommerce businesses?
Very much. Your team can call customers about orders, delivery, payment confirmation, abandoned orders and sales follow-up while keeping customer information inside the CRM.
Is calling cheaper than normal mobile airtime?
Vilo's cloud calling is designed to provide a more cost-efficient way to manage business calls, with business calling costs controlled centrally rather than scattered across individual staff phone lines. Actual rates depend on the calling configuration and destination.
Can I control how much the business spends?
Vilo centralises business calling costs so management does not have to keep funding multiple individual staff phone lines.
Give them Vilo. Keep the business calls under your control.
Stop buying phones. Stop buying SIM cards. Stop sending airtime every week. Stop guessing who actually called customers. Stop letting important customer conversations disappear into personal phones. Put your business calling where your business operations already live.
Get Started With Vilo