Your customers are growing. Your orders are growing. Your sales team is growing. Your staff is growing. Somehow, the spreadsheets are also growing. Vilo brings the moving parts of your ecommerce business into one system so you can actually see what is happening.
At the beginning, you can manage everything yourself. A few orders here. A WhatsApp message there. Maybe an Excel sheet for stock.
Then the business starts moving.
You have sales reps calling customers. Someone is handling inventory. Another person is confirming orders. Delivery agents are asking questions. Staff are coming late. Payroll is due.
And suddenly, you are no longer running a simple ecommerce business.
You are running an operation.
That is exactly what Vilo was built for.
A lot more than just a CRM. Vilo connects the everyday systems that keep an ecommerce business moving.
Keep customer information, conversations, orders and sales activities organized instead of scattered across different platforms.
Explore Ecommerce CRMManage incoming orders, assign them to the right people, track progress and keep your team working from the same information.
Explore Order ManagementKnow what products you have, what is moving and what your team is doing with your stock.
Explore InventoryManage sales representatives, assignments, performance and commissions without turning your business into a WhatsApp group.
Manage Sales TeamsKnow when employees clock in and out, identify lateness and build a better picture of staff attendance.
Explore Smart AttendanceMove salary calculations, commissions, deductions and staff payroll workflows into a connected system.
Explore ViloGive sales and support teams a proper business calling system directly inside their workflow.
Explore Cloud CallingYour ecommerce business has people behind it. Vilo helps you manage those people alongside the operations they run.
Explore Staff OperationsVilo is increasingly bringing AI into everyday business processes so your team can spend less time doing repetitive manual work.
See What We Are BuildingBecause your business is bigger than your orders.
Every ecommerce business starts with customers. Vilo helps you keep customer information and interactions connected to the rest of your operation.
Orders should not disappear into WhatsApp conversations. Your team needs a proper workflow for processing and tracking them.
Sales without stock visibility can quickly become a problem. Vilo connects inventory operations with the wider ecommerce workflow.
Sales reps, customer service agents, warehouse staff and other employees all contribute to the business.
Payroll, commissions, deductions and business performance should not require five different spreadsheets.
Customer communication is part of ecommerce. Vilo's cloud calling brings business calls into the wider operating workflow.
Ecommerce in Africa has its own problems. A CRM built for another market doesn't always understand them.
We don't want AI to be a marketing word on Vilo. We want it to actually do useful work.
The goal is to let intelligent automation take care of more repetitive business processes while your people focus on decisions and customers.
AI can help businesses understand customer activity, prioritize work and improve how teams respond.
With cloud calling and AI developing together, Vilo is moving toward a future where customer communication can become much more intelligent.
Explore Cloud CallingDon't take our word for it. See the individual systems and capabilities that make up the Vilo ecosystem.
There isn't one CRM that is perfect for every business. But if you want an ecommerce operating system that brings CRM, orders, inventory, sales teams, staff management, payroll, attendance, calling and AI-powered operations together, Vilo is built specifically for that job.
A traditional CRM mainly focuses on customers and sales. Vilo goes further by connecting customer management with orders, inventory, sales teams, staff, attendance, payroll, calling and other operational workflows.
Yes. Vilo is being built around the realities of African ecommerce, including payment on delivery, sales teams, customer follow-up, inventory operations and growing business teams.
That is one of the main ideas behind Vilo. Instead of managing separate systems for CRM, orders, inventory, attendance, payroll and business calling, Vilo brings these workflows into one connected platform.
Vilo is positioned as an ecommerce operating system. It combines CRM and operational tools without trying to make your business fit into the complexity of a traditional enterprise ERP.
Yes. Vilo has a dedicated WooCommerce CRM workflow for businesses running their stores on WooCommerce.
Yes. Vilo is expanding beyond ecommerce operations into staff management, including smart attendance and automated payroll workflows.
Yes. AI is becoming a major part of Vilo's product direction. The goal is not simply to add an AI chatbot, but to use AI to make real ecommerce and business operations faster and less manual.
Maybe it has also outgrown the collection of disconnected tools you are currently using to keep everything together. Vilo gives you one place to run the operation.